ok so I took my engagement ring to the jewelers because I wanted the diamond lowered… so in order to do that they had to put a new head on it… well when I got the ring back this past Tuesday night I was just so happy to have it back again I didn’t even inspect it…
So my fiance and I are grocery shopping after picking it up and I was looking at my ring and two things caught my eye… ONE… the freaking new head that was put on there was glued or something because you could see the freaking glue underneath the head of the mounting if you look closely… I mean it’s not totally visible, but I can see it and it just looks cheap to me!
BUT what was visible was it looked like they replaced one of my diamonds on my ring! My ring is a pave setting and it has 6 diamonds on each side of the main diamond… well on the right side of the main diamond, the 2nd diamond was BROWN!!! It was completely visible!!!!!!
So we took it back the next day and now it’s the 3rd time I’m sending my ring back…. I’ve only been engaged for 6 months…
So when we took it back, the lady that we’ve been dealing with was SUPERRRR pissed that their jeweler did such a horrible and sloppy job. Apparently what looked like a brown diamond, was the regular diamond that was in there before, but the jeweler got solder on the bottom of it and it made it look a different color… and the glue that was visible, was also solder that she didn’t file down…. I mean the ring looked like crap. I so badly just want to have my fiance ask for his money back so we can go somewhere else where they have a reputable jeweler… but we’ve had the ring since June… I’m not sure if their going to do that… it’s just a nighmare. The sucky part is that the customer service is amazing and we don’t want to go in there and raise hell…. But what else are we supposed to do?
We have had nothing but problems with it…When my fiance proposed to me the wedding band that came with the engagement ring was missing a diamond and he had the ring for a freaking day! Then when we went to turn in the band, they noticed that one of the side diamonds on my ering was about to fall out… so they fixed it but its also a messy solder job… I’m just so fed up! You think that paying almost ,000 for the freaking thing, it would last longer than 6 months!!! UGHHHH!!! I don’t know what to do!!
Is it too late to demand a new ring, but with the same diamond that we purchased? Or a refund to go somewhere else where we wont have this problem?
I mean this ring is supposed to last me my whole life, and it hasn’t even made it through 6 months and it’s already falling apart…..